Customer Service Representative
18 hours ago
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Toner Chevrolet Buick GMC ltd. As a Customer Service Representative, you will be responsible for addressing customer complaints, answering inquiries, and providing information to customers.
Key Responsibilities:
- Address customer complaints and concerns in a professional and courteous manner.
- Answer customer inquiries and provide information on our services and products.
- Arrange for billing and issue receipts as needed.
- Explain the type and cost of services offered to customers.
- Maintain accurate records and statistics of customer interactions.
- Perform general office duties as required.
Requirements:
- Secondary (high) school graduation certificate.
- Ability to work in a fast-paced environment and under pressure.
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information.
- Proficiency in database software, internet, MS Excel, and MS Outlook.
What We Offer:
- Bonus and commission opportunities.
- Permanent full-time position with 40 hours per week.
- Bilingual work environment.
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