Epsilon Solutions Ltd. Senior IVR Developer
2 weeks ago
We are seeking a highly skilled and experienced Cisco IVR Developer to join our team at Epsilon Solutions Ltd.
About the Role
This is a full-time position that requires a strong background in DTMF IVR application development, with a focus on Contact Center solutions using Cisco Call Studio/CVP VXML Server.
The ideal candidate will have experience working with Java development, client backend integrations (HTTP REST APIs, oAuth2, XML Web Services, MS SQL Server), and UCCE/ICM integration.
Key Responsibilities
- Develop and support complex DTMF IVR applications for Contact Centers using Cisco technology.
- Work closely with Solution Architects, Application Owners, and Technical Delivery Leads to provide effort estimates for new projects and initiatives.
- Design and develop solutions that maximize system availability, efficiency, and effectiveness, while minimizing problems and issues.
- Identify and address any issues that affect the integrity of the application.
- Continuously enhance knowledge and expertise in own area and stay current with leading-edge technologies, emerging trends, and business developments.
Requirements
- 4+ years of experience in DTMF IVR application development (Contact Center).
- Relevant technologies include but are not limited to: Cisco Call Studio/CVP VXML Server, CVP custom elements (Java), Apache Tomcat, etc.
- Experience with Java development, client backend integrations, and UCCE/ICM integration.
- Strong verbal and written communication skills, with a high comfort level in leading the build/support of complex applications.
- Familiarity with tools like JIRA, Cyara, and Confluence.
- Self-motivated team player with high energy and ability to work independently as well as within a team.
- Hands-on experience with various SDLC including waterfall, agile, and extreme methodologies.
Compensation Package
The salary range for this position is $120,000 - $160,000 per year, depending on experience.
Location
Toronto, ON (Hybrid)
-
Senior Cisco IVR Developer Specialist
4 weeks ago
Toronto, Canada Epsilon Solutions Ltd. Full timeEpsilon Solutions Ltd. is a leading provider of innovative solutions, and we are currently seeking a highly skilled Senior Cisco IVR Developer Specialist to join our team.About the RoleThis full-time position involves working on both development and support for DTMF IVRs (Integrated Voice Response) using Cisco technologies. The ideal candidate will have...
-
IVR Developer with Advanced Cisco Expertise
4 weeks ago
Toronto, Canada Epsilon Solutions Ltd. Full timeSenior IVR Developer Position at Epsilon Solutions Ltd.We are seeking an experienced Senior IVR Developer to join our team at Epsilon Solutions Ltd. in Toronto, ON. The successful candidate will be responsible for designing, developing, and maintaining complex IVR systems using Cisco technologies.About the RoleThe Senior IVR Developer will work closely with...
-
Cisco IVR Software Engineer
4 weeks ago
Toronto, Canada Epsilon Solutions Ltd. Full timeIVR Developer Job at Epsilon Solutions Ltd.We are looking for a skilled IVR developer to join our team at Epsilon Solutions Ltd. in Toronto, ON. As an IVR developer, you will play a crucial role in designing, developing, and maintaining complex IVR systems using Cisco technologies.About the RoleThis is a full-time position that requires strong technical...
-
Toronto, Canada Epsilon Solutions Ltd. Full timeEpsilon Solutions Ltd. is a dynamic and innovative technology firm based in Toronto, ON.We are seeking a highly skilled Senior Java Developer Lead to join our team. The ideal candidate will have experience leading teams and driving technical solutions using Java 8+ or higher.Estimated Salary: $120,000 - $180,000 per yearAbout the Role:This senior-level...
-
Senior Cisco IVR Developer Lead
3 weeks ago
Toronto, Canada Epsilon Solutions Ltd. Full timeAt Epsilon Solutions Ltd., we are seeking an experienced Cisco IVR Developer Lead to join our team. This role offers a competitive salary of $120,000 - $150,000 per year, depending on experience.About the RoleThis is a full-time position with a hybrid work arrangement in Toronto, ON. As a Cisco IVR Developer Lead, you will be responsible for developing,...
-
Cisco IVR Developer
2 weeks ago
Toronto, Canada Epsilon Solutions Ltd. Full timeRole: IVR Developer (Cisco)Location : Toronto, ON (Hybrid)Term: FulltimeThis role covers both Development and Support.Build / Develop / Support DTMF IVRs (Integrated Voice Response) and perform unit / component test aligned to business needs and in accordance with technology architecture standardsIn conjunction with the Solution Architect, assist the...
-
Cisco IVR Developer
4 weeks ago
Toronto, Ontario, Ontario, Canada Epsilon Solutions Ltd. Full timeRole: IVR Developer (Cisco)Location : Toronto, ON (Hybrid)Term: FulltimeThis role covers both Development and Support.Build / Develop / Support DTMF IVRs (Integrated Voice Response) and perform unit / component test aligned to business needs and in accordance with technology architecture standardsIn conjunction with the Solution Architect, assist the...
-
Senior Cloud Solutions Architect
4 weeks ago
Toronto, Ontario, Canada Epsilon Solutions Ltd. Full timeJob Description:We are seeking a highly skilled Senior Cloud Solutions Architect to join our Application & Technology Partners (ATP) Team at Epsilon Solutions Ltd. in Toronto, ON.About the Role:Design, implement, and maintain scalable cloud infrastructure management and automation solutions using Python.Architect and deploy cloud infrastructure as code (IaC)...
-
Toronto, Ontario, Canada Epsilon Solutions Ltd. Full timeJob SummaryWe are seeking an experienced Cloud Engineering Manager to lead our Enterprise Solutions team at Epsilon Solutions Ltd.
-
Advanced IVR Solutions Architect
1 day ago
Toronto, Canada Atlantis IT Group Full timeWe are seeking an experienced Advanced IVR Solutions Architect to join the Atlantis IT Group team.As an IVR developer with a strong focus on automation and integration, you will play a crucial role in designing and implementing cutting-edge IVR solutions for our clients. Your expertise in Cisco Call Studio, CVP VXML Server, and Java development will be key...
-
Marketing Customer Service Rep
7 months ago
Toronto, Canada Epsilon Full time**General Summary**: Represents Epsilon Marketing Services in assigned territory by providing excellent customer service by servicing and selling the Epsilon product line within existing customer base to ensure customer retention, customer satisfaction and loyalty. **Essential Duties & Responsibilities**: - Consistently meet or exceed sales goals by...
-
Marketing Sales Representative
6 months ago
Toronto, Canada Epsilon Full time**Job Description** General Summary**: Represents Epsilon Marketing Services in assigned territory by providing excellent customer service by servicing and selling the Epsilon product line within existing customer base to ensure customer retention, customer satisfaction and loyalty. **Essential Duties & Responsibilities**: - Consistently meet or exceed...
-
Marketing Representative
7 months ago
Toronto, Canada Epsilon Full timeCompany Description **General Summary**: Represents Epsilon Marketing Services in assigned territory by providing excellent customer service by servicing and selling the Epsilon product line within existing customer base to ensure customer retention, customer satisfaction and loyalty. **Essential Duties & Responsibilities**: - Consistently meet or exceed...
-
International Money Transfer Project Manager
2 weeks ago
Toronto, Canada Epsilon Solutions Ltd. Full timeAt Epsilon Solutions Ltd., we are seeking a skilled Project Manager to lead our International Money Transfer project. This project involves cross-border money transfer and payments, with a focus on swift project experience.We require someone with advanced payments experience, who is very knowledgeable in the payments area. The ideal candidate will be able to...
-
Area Sales Manager
7 months ago
Toronto, Canada Epsilon Full time**Duties & Responsibilities** - Deliver strategic and tactical activities related to the development, implementation, and on-going maintenance of automotive training programs - Promote and deliver both on-site and webinar-based, instruction and operation on selling Epsilon Automotive products - Conduct training and facilitation for both sales and service...
-
Automotive Fixed Ops Field Sales Rep
4 weeks ago
Toronto, Canada Epsilon Full timeOverview Important: This is not an inside sales job. This is an outside field sales role, which means you will be required to spend time on the road and visit dealers in all the key markets spread out across Northern Ontario, as well as cold calling on new accounts. The preference is for this individual to live in/near/around Barrie, Orangeville, or as far...
-
Sr. IVR developer
13 hours ago
Toronto, Canada Atlantis IT Group Full timeMain skills required by an Sr. IVR developer: Cisco Call Studio / Cisco CVP VXML Server, CVP custom elements (with Java development), Call Studio GUI, Apache Tomcat, etc. Java integration with client backend integrations (HTTP REST APIs, oAuth2, XML Web Services, MS SQL Server) Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Scripts,...
-
Automotive Fixed Ops Field Sales Rep
4 weeks ago
Toronto, Canada Epsilon Full time**Overview** **Important**: This is not an inside sales job. This is an outside field sales role, which means you will be required to spend time on the road and visit dealers in all the key markets spread out across Northern Ontario, as well as cold calling on new accounts. The preference is for this individual to live in/near/around Barrie, Orangeville, or...
-
Account Executive
19 minutes ago
Toronto, Canada Epsilon Full time**Job Description**: As a Field Sales Representative, you’re the most valuable person on our team, without sales we have nothing. You’ll be responsible for hunting new automotive business clients and providing strategic, marketing communication solutions, plus required to prospect your geographic territory, targeting potential businesses through a...
-
Advanced IVR Developer
2 hours ago
Toronto, Canada Atlantis IT Group Full timeAtlantis IT Group is seeking an experienced Advanced IVR Developer to join our team.About the RoleWe are looking for a highly skilled developer with expertise in IVR development using Cisco Call Studio and CVP VXML Server. The ideal candidate will have experience in integrating Java applications with client backend integrations, such as HTTP REST APIs,...