Business Development Executive

7 days ago

Markham, Ontario, Canada telMAX Inc. Full time
About the Role

telMAX Inc. is seeking a highly motivated Business Development Executive to lead our entry into the commercial market. As a key member of our sales team, you will be responsible for generating and qualifying customer leads, communicating with businesses, property management, and building owners within our geographic footprint.

Key Responsibilities:

  • Sales and Lead Generation:
    • Sell telMAX telecommunications services to businesses, property managers, and building owners.
    • Generate, qualify, and manage a strong pipeline of warm and cold leads to meet sales quotas and targets.
    • Conduct outreach via cold calling, emails, and networking to identify potential customers within your territory.
    • Manage the full sales cycle from prospecting to closing deals.
  • Customer Relations & Service:
    • Build and foster strong, long-term relationships with clients, ensuring telMAX is positioned as a trusted partner for their telecom needs.
    • Educate customers about telMAX's products, services, bundles, and promotions to meet their unique business requirements.
    • Provide exceptional customer service throughout the sales process and post-sale to ensure customer satisfaction and retention.
  • Sales Strategy & Management:
    • Collaborate with internal teams to develop tailored telecom solutions that align with client needs.
    • Negotiate contracts and agreements, ensuring deals are mutually beneficial for both telMAX and the customer.
    • Continuously update and maintain accurate sales records, data, and activities in the CRM system.
    • Track and analyze customer feedback, market trends, and competitive landscape to contribute to product development and pricing strategies.
    • Provide insights and recommendations to management on customer needs and ways to enhance service offerings.
    • Represent telMAX professionally and ethically at all times, adhering to company policies, procedures, and guidelines.

Requirements:

  • Strong written and verbal communication skills.
  • Excellent ability to build rapport with clients and maintain lasting business relationships.
  • Knowledge of business-grade internet and telecommunications solutions.
  • Familiarity with VoIP systems and telecommunication technologies.
  • Past telecom sales experience or relevant B2B sales experience preferred.
  • Proficiency in CRM systems and managing a contact funnel.
  • Strong organizational skills with attention to detail and accuracy.
  • Ability to cross-sell multiple telecom products and services.
  • Proven ability to meet and exceed monthly sales quotas.
  • High level of self-motivation and drive to succeed in a fast-paced, competitive environment.
  • Willingness to support clients post-sale to ensure ongoing satisfaction and resolve any issues.

What We Offer:

  • Competitive compensation package.
  • Flexible working environment.
  • Benefits (Medical, Dental, and Vision).
  • Health Spending Account (HSA).
  • RRSP matching program.

telMAX Inc. is an equal opportunities employer and welcomes applications from diverse candidates. Accommodations are available on request for candidates taking part in all aspects of the selection process as well as part of employment with telMAX Inc. In accordance with the AODA Act, for applicants with disabilities accommodation will be provided throughout the search process.

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