Customer Relationship Ambassador

3 weeks ago


Toronto, Ontario, Canada Inspire Direct Marketing Full time

About the Role:

Inspire Direct Marketing is seeking a skilled Customer Relationship Ambassador to join our team of professional fundraisers. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and exceeding fundraising goals.

Key Responsibilities:

  • Develop and maintain strong relationships with donors, listening to their needs and preferences
  • Conduct empathetic and engaging conversations to inspire donors to support important causes
  • Meet or exceed monthly fundraising targets while maintaining a high level of customer satisfaction
  • Stay up-to-date on charity initiatives and programs to effectively communicate their impact to donors

Requirements:

  • Minimum 2 years of customer-facing experience, preferably in a call center or sales environment
  • Strong communication and interpersonal skills, with the ability to build rapport with donors
  • Technical proficiency, including familiarity with CRM software and other fundraising tools
  • Able to work a standard 40-hour week, including some evenings and occasional Saturdays

Benefits:

  • $20-$24/hour, with opportunities for bonuses and commission
  • Paid training and health benefits after 3 months
  • Opportunities for professional development and growth within the company

Why Work with Inspire Direct Marketing?

We are a passionate and results-driven team committed to making a positive impact on the world. Our company culture values teamwork, innovation, and customer satisfaction. If you are a motivated and customer-focused individual looking for a rewarding career in fundraising, we encourage you to apply.



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