Customer Experience Ambassador

4 weeks ago


Toronto, Ontario, Canada Indigo Books & Music Full time
Customer Experience Ambassador

We're seeking a Customer Experience Ambassador to join our team at Indigo Books & Music. As a key member of our retail team, you'll be responsible for creating a warm and welcoming environment for our customers. Your role will involve adding joy to our customers' lives by leveraging our products to tell stories and connecting with them on a personal level.

Key Responsibilities:

  • Create a positive and engaging customer experience
  • Develop and maintain a deep understanding of our products and services
  • Collaborate with colleagues to achieve sales goals and improve customer satisfaction
  • Participate in visual merchandising and store displays to create an inviting atmosphere
  • Provide exceptional customer service and respond to customer feedback

Requirements:

  • Experience in retail or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Availability to work a flexible schedule, including evenings and weekends

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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