Customer Service Representative

5 days ago


Lloydminster, Canada Second Cup Full time

We are seeking a skilled Customer Service Representative to join our team at Second Cup. In this role, you will be responsible for providing exceptional customer service, ensuring that every customer leaves with a smile on their face.

About the Job

This is a full-time position, working approximately 35 hours per week. As a Customer Service Representative, you will be responsible for:

  • Preparing and serving high-quality beverages to customers
  • Maintaining a clean and organized store environment
  • Providing excellent customer service, responding to customer inquiries and resolving any issues that may arise
  • Working collaboratively as part of a team to achieve sales targets and maintain a positive store atmosphere
About You

To be successful in this role, you will need to have:

  • A strong commitment to delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • The ability to work well under pressure and meet deadlines
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of $45,000 - $55,000 per year, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A generous paid time off policy, including vacation days and sick leave
  • The opportunity to work in a dynamic and supportive team environment
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us by email.



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