Hotel Operations Manager

4 weeks ago


High Level, Canada Quality Inn & Suites High Level Full time
Job Summary

We are seeking a skilled Hotel Clerk Supervisor to join our team at Quality Inn & Suites High Level. As a key member of our hotel staff, you will be responsible for overseeing the daily operations of our hotel, ensuring exceptional guest service, and leading a team of hotel staff.

Responsibilities
  • Supervise and coordinate the work of hotel staff, ensuring efficient and effective service delivery.
  • Assist guests with special needs and resolve any issues that may arise during their stay.
  • Coordinate and review work assignments, ensuring that tasks are completed to a high standard.
  • Hire and train new staff members, providing guidance on job duties, safety procedures, and company policies.
  • Maintain the operation of hotel systems, equipment, and machinery, arranging for repairs as needed to ensure business continuity and customer satisfaction.
  • Requisition materials and supplies, ensuring that the hotel is well-stocked and equipped to meet guest needs.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a hotel or related environment.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Excellent communication and leadership skills, with the ability to motivate and guide a team.
  • Knowledge of hotel operations, including guest services, housekeeping, and front desk procedures.
Work Environment

This is a permanent, full-time position, working 30 to 44 hours per week. The work language is English.



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