Restaurant Operations Manager

4 weeks ago


Abbotsford, British Columbia, Canada CLAYBURN SANDWICHES LTD. DBA Subway Full time

Are you passionate about delivering exceptional customer experiences and leading high-performing teams in a fast-paced environment? We're seeking a skilled Restaurant Manager to join our team at CLAYBURN SANDWICHES LTD. DBA Subway.

Job Summary

We're looking for an experienced Restaurant Manager who can drive sales growth, maintain operational excellence, and foster a positive work culture. As a key member of our management team, you'll be responsible for overseeing daily restaurant operations, ensuring customer satisfaction, and developing talent within your team.

Key Responsibilities
  • Operational Leadership: Oversee all aspects of restaurant operations, including food preparation, inventory management, cash handling, and facility maintenance.
  • Customer Experience: Ensure exceptional customer service by addressing complaints, resolving issues, and implementing strategies to improve customer satisfaction.
  • Talent Development: Identify, develop, and retain top talent within the restaurant, providing coaching, training, and opportunities for growth and advancement.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling expenses to meet or exceed sales targets.
  • Safety and Compliance: Maintain a safe and healthy work environment by adhering to company policies, health and safety regulations, and quality standards.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a supervisory role, preferably in the food service industry.
  • Skills: Excellent communication, leadership, and problem-solving skills; ability to multitask, prioritize, and work under pressure.
  • Languages: English (Fluent).
Benefits

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. Additional benefits include a comprehensive benefits package, opportunities for career growth and development, and a dynamic work environment that values diversity and inclusion.

Estimated Salary: $65,000 per year

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