Customer Service Representative

2 weeks ago


Prince George, British Columbia, Canada Savers Value Village Full time

Company Overview:

Savers / Value Village is a leading thrift retailer with a mission to champion reuse and inspire a sustainable future.

We operate over 300 stores across the US, Canada, and Australia, providing affordable second-hand clothing, accessories, and household goods to millions of customers annually.

Our business model supports local nonprofit organizations by purchasing donated items directly from them, redirecting billions of pounds of waste away from landfills and into our stores.

This purpose-driven approach not only benefits the environment but also empowers our community partners through funding for their programs and services.

About Us:

Savers operates under various brands, including Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

Job Summary:

We are seeking Customer Service Associates to create an exceptional experience for our customers, donors, and team members in our retail stores.

As a key member of our sales team, you will be responsible for delivering outstanding customer service, processing transactions accurately, and maintaining store displays and inventory.

Key Responsibilities:

  • Deliver personalized customer service, ensuring a positive shopping experience
  • Process sales transactions efficiently, handling cash, credit card payments, and returns
  • Maintain store appearance, restocking shelves, and visual merchandising
  • Collaborate with colleagues to achieve sales targets and meet customer needs

Benefits:

We offer a comprehensive benefits package, including:

  • Comprehensive extended health care plans for full-time Team Members
  • Company-paid life and AD&D insurance
  • A group registered retirement savings plan (RRSP) with generous company matching
  • Paid time off for leisure or hobbies
  • Mental health services to support daily well-being

Compensation:

The estimated salary range for this position is $17.40-$18.34 per hour, depending on location and experience.

Prince George, BC V2L 2R2 is one of our locations where this role may be available.



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