Customer Service Representative

1 week ago


Prince George, British Columbia, Canada AYN IMMIGRATION SERVICES LTD. Full time

We are seeking a highly skilled Customer Service Agent to join our team at AYN IMMIGRATION SERVICES LTD. in the tourism industry.

About the Role

As a Customer Service Representative, you will be responsible for providing exceptional service to clients, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Respond to written and oral inquiries from clients, providing accurate and timely information
  • Address customer complaints and concerns in a professional and courteous manner
  • Arrange for billing and refunds as necessary
  • Maintain accurate records and statistics of client interactions
  • Perform general administrative tasks, including ordering office supplies and maintaining inventory
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a customer service role
  • Punctuality, excellent communication skills, and attention to detail
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Benefits
  • $45,000 - $60,000 per year, depending on experience
  • Holiday pay, paid time off, and other benefits
  • Opportunity to work with a dynamic team in the tourism industry

Please note that salary may vary based on location.



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