Luxury Sales Advisor

2 weeks ago


Montreal, Quebec, Canada Moncler Spa Full time
Position Overview

Create exceptional client experiences through personalized advice and support. Develop long-lasting relationships with clients to drive sales and revenue growth.

Key Responsibilities
  1. Engage with clients in accordance with Moncler's sales and service standards.
  2. Achieve and exceed sales goals and key retail KPIs, including Average Dollar Transaction, Units per Transaction, and Data Capture.
  3. Develop and maintain product knowledge to effectively advise clients on luxury merchandise.
  4. Proactively follow up with customers on charge sends, repairs, and holds.
  5. Maintain company merchandise presentation standards.
  6. Support inventory preparation and execution.
  7. Collaborate with store employees to maintain a positive work environment.
Requirements
  1. Previous experience in luxury retail.
  2. Proven track record of successful sales generation and client relationship building.
  3. Results-driven and customer-focused individual with strong communication skills.
  4. Strong attention to detail and proficiency in computer software (MS Word, Excel, Outlook).

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