Case Manager

1 month ago


Toronto, Ontario, Canada CB Canada Full time
Job Summary

We are seeking a highly skilled and compassionate Case Manager to join our team at CB Canada. As a Case Manager, you will play a critical role in providing exceptional patient support and ensuring seamless care coordination.

Key Responsibilities
  • Manage assigned projects and cases, ensuring timely and effective resolution.
  • Adhere to company processes and protocols, maintaining high standards of quality and compliance.
  • Provide telephone support to patients, healthcare professionals, and funding bodies, addressing funding and access issues, as well as compliance programs.
  • Administer and adhere to case-management protocols, including clinical monitoring, data collection, and patient follow-up.
  • Implement market research initiatives with physicians, patients, and healthcare professionals, focusing on pharmaceutical and biotechnology-related topics.
  • Document all activities in program-specific databases, ensuring accurate and up-to-date records.
  • Participate in ongoing training and professional development, enhancing skills and knowledge in areas such as case management, patient support, and compliance.
Requirements
  • Requires a broad education in fields such as business administration, accountancy, sales, marketing, or computer sciences, typically obtained through a two-year associate's degree program or equivalent combination of experience and education.
  • A minimum of one year of experience in customer service, with a strong focus on problem-solving and communication skills.
  • Bilingualism (French/English) is an asset, with the ability to multitask, work in a fast-paced environment, and maintain attention to detail.
  • Strong analytical and mathematical skills, with the ability to communicate effectively both orally and in writing.
  • Effective interpersonal and leadership skills, with the ability to work collaboratively with colleagues and stakeholders.
What We Offer

We provide a comprehensive benefits package, including competitive compensation, health and wellness programs, and opportunities for professional growth and development.

Work Environment

This is a full-time position, with a regular schedule and opportunities for flexible work arrangements.

Equal Employment Opportunity

CB Canada is committed to providing equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.


  • Case Manager

    2 weeks ago


    Toronto, Ontario, Canada CB Canada Full time

    Job Title: Case ManagerCB Canada is seeking a highly skilled Case Manager to join our team. As a Case Manager, you will be responsible for providing proactive case management, responding to case-specific inquiries, and escalating new business department inquiries.Key Responsibilities:Manage assigned cases or new business applications by ensuring all...

  • Case Manager

    3 weeks ago


    Toronto, Ontario, Canada The Salvation Army Full time

    Job Title: Full Time Case ManagerAt The Salvation Army, we are seeking a dedicated and compassionate Full Time Case Manager to join our team. As a key member of our social services team, you will play a vital role in providing case management and support services to residents of The Gateway Shelter.Key Responsibilities:Provide direct consultation, referral,...

  • Case Manager

    1 month ago


    Toronto, Ontario, Canada The Salvation Army Full time

    Job Title: Full Time Case ManagerAt The Salvation Army, we are seeking a dedicated and compassionate Full Time Case Manager to join our team. As a Case Manager, you will play a vital role in providing support services to residents of The Gateway Shelter, promoting housing stability and empowering individuals to achieve their goals.Key...

  • Case Manager

    4 weeks ago


    Toronto, Ontario, Canada The Salvation Army Full time

    Job Title: Full Time Case ManagerAt The Salvation Army, we are seeking a highly skilled and compassionate Full Time Case Manager to join our team. As a Case Manager, you will play a vital role in providing support services to residents of The Gateway Shelter, promoting housing stability and empowering individuals to achieve their goals.Key...

  • Case Manager

    4 weeks ago


    Toronto, Ontario, Canada The Salvation Army Full time

    Job Title: Full Time Case ManagerAt The Salvation Army, we are seeking a highly skilled and compassionate Full Time Case Manager to join our team. As a Case Manager, you will play a vital role in providing support services to residents of The Gateway Shelter, promoting housing stability and empowering individuals to achieve their goals.Key...

  • Case Manager

    3 weeks ago


    Toronto, Ontario, Canada The Salvation Army Full time

    Job Title: Full Time Case ManagerAt The Salvation Army, we are seeking a highly skilled and compassionate Full Time Case Manager to join our team. As a key member of our social services team, you will play a vital role in providing case management and support services to residents of The Gateway Shelter.Key Responsibilities:Provide direct consultation,...

  • Case Manager

    3 weeks ago


    Toronto, Ontario, Canada The Salvation Army Full time

    Job Title: Full Time Case ManagerAt The Salvation Army, we are seeking a highly skilled and compassionate Full Time Case Manager to join our team. As a key member of our social services team, you will play a vital role in providing case management and support services to residents of The Gateway Shelter.Key Responsibilities:Provide direct consultation,...

  • Case Manager

    3 weeks ago


    Toronto, Ontario, Canada The Salvation Army Full time

    Job Title: Full Time Case ManagerAt The Salvation Army, we are seeking a dedicated and compassionate Full Time Case Manager to join our team. As a key member of our social services team, you will play a vital role in providing case management and support services to residents of The Gateway Shelter.Key Responsibilities:Provide direct consultation, referral,...

  • Case Manager

    1 month ago


    Toronto, Ontario, Canada The Salvation Army Full time

    Job Title: Full Time Case ManagerAt The Salvation Army, we are seeking a dedicated and compassionate Full Time Case Manager to join our team. As a Case Manager, you will play a vital role in providing support services to residents of The Gateway Shelter, promoting housing stability and empowering individuals to achieve their goals.Key...

  • Case Manager

    3 weeks ago


    Toronto, Ontario, Canada S.U.C.C.E.S.S. Full time

    Job Title: Case ManagerS.U.C.C.E.S.S. is seeking a skilled Case Manager to join our team. As a Case Manager, you will be responsible for providing support and guidance to clients, ensuring they receive the necessary resources and services to achieve their goals.Key Responsibilities:Provide case management services to clients, including assessment, planning,...

  • Case Manager

    3 weeks ago


    Toronto, Ontario, Canada S.U.C.C.E.S.S. Full time

    Job Title: Case ManagerS.U.C.C.E.S.S. is seeking a skilled Case Manager to join our team. As a Case Manager, you will be responsible for providing support and guidance to clients, ensuring they receive the necessary resources and services to achieve their goals.Key Responsibilities:Provide case management services to clients, including assessment, planning,...

  • Case Manager

    2 weeks ago


    Toronto, Ontario, Canada WoodGreen Full time

    Job Title: Case ManagerWoodGreen is seeking a skilled Case Manager to join our team in providing comprehensive support services to individuals in our Supportive Housing Program.Job Summary:The Case Manager will work closely with clients to assess their needs, develop personalized case plans, and provide ongoing support to help them achieve their goals. This...

  • Case Manager

    2 weeks ago


    Toronto, Ontario, Canada WoodGreen Full time

    Job Title: Case ManagerWoodGreen is seeking a skilled Case Manager to join our team in providing comprehensive support services to individuals in our Supportive Housing Program.Job Summary:The Case Manager will work closely with clients to assess their needs, develop personalized case plans, and provide ongoing support to help them achieve their goals. This...

  • Case Manager

    3 weeks ago


    Toronto, Ontario, Canada S.U.C.C.E.S.S. Full time

    Case Manager Job DescriptionS.U.C.C.E.S.S. is seeking a highly motivated and detail-oriented Case Manager to join our team.Key Responsibilities:Provide case management services to clients, including assessment, planning, and coordination of services.Develop and implement individualized plans to meet clients' needs and goals.Collaborate with internal and...

  • Case Manager

    3 weeks ago


    Toronto, Ontario, Canada S.U.C.C.E.S.S. Full time

    Case Manager Job DescriptionS.U.C.C.E.S.S. is seeking a highly motivated and detail-oriented Case Manager to join our team.Key Responsibilities:Provide case management services to clients, including assessment, planning, and coordination of services.Develop and implement individualized plans to meet clients' needs and goals.Collaborate with internal and...

  • Case Manager

    4 weeks ago


    Toronto, Ontario, Canada S.U.C.C.E.S.S. Full time

    Case Manager Job DescriptionS.U.C.C.E.S.S. is seeking a highly motivated and detail-oriented Case Manager to join our team.Key Responsibilities:Provide case management services to clients, including assessment, planning, and coordination of services.Develop and implement individualized plans to meet client needs and goals.Collaborate with internal and...

  • Case Manager

    4 weeks ago


    Toronto, Ontario, Canada S.U.C.C.E.S.S. Full time

    Case Manager Job DescriptionS.U.C.C.E.S.S. is seeking a highly motivated and detail-oriented Case Manager to join our team.Key Responsibilities:Provide case management services to clients, including assessment, planning, and coordination of services.Develop and implement individualized plans to meet client needs and goals.Collaborate with internal and...

  • Case Manager

    2 months ago


    Toronto, Ontario, Canada CB Canada Full time

    Job SummaryCB Canada is seeking a highly skilled Case Manager to join our team. As a Case Manager, you will be responsible for managing assigned projects and cases, providing telephone support to patients, healthcare professionals, and funding bodies, and implementing call-centre programs.Key ResponsibilitiesManage assigned projects and cases, ensuring...

  • Case Manager

    4 weeks ago


    Toronto, Ontario, Canada CB Canada Full time

    Job SummaryCB Canada is seeking a highly skilled Case Manager to join our team. As a Case Manager, you will be responsible for managing assigned projects and cases, providing telephone support to patients, healthcare professionals, and funding bodies, and implementing call-centre programs.Key ResponsibilitiesManage assigned projects and cases, ensuring...

  • Case Manager

    1 month ago


    Toronto, Ontario, Canada CB Canada Full time

    Job Title: Case Coordinator - Bilingual English/FrenchAt CB Canada, we are seeking a highly skilled Case Coordinator to join our team. As a Case Coordinator, you will play a critical role in providing proactive case management, responding to case-specific inquiries, and escalating new business department inquiries.Key Responsibilities:Manage assigned cases...