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Hotel Front Desk Associate

1 month ago

Halifax, Nova Scotia, Canada Chebucto Inn Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Chebucto Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
Requirements:
  • 1 year to less than 2 years of experience in a similar role
  • Permanent employment
  • English as the primary language of work
  • 30 hours per week
Work Environment:

Our hotel is a fast-paced environment where attention to detail and excellent communication skills are essential. If you are a team player with a client-focused approach, we encourage you to apply.