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Route Operations Director
1 week ago
MV Transportation seeks a skilled Dispatcher to oversee day-to-day route operations and report directly to Dispatch Supervisors. This role involves daily communication and interaction with drivers and clients, ensuring safe, cost-effective, and on-time operating performance.
Key Responsibilities:- Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.
- Monitors radio, telephones, and on-road service for quality.
- Responsible for influencing positive employee morale and quality customer service.
- Monitors and completes driver sign-in and sign-out daily.
- May assign trips to drivers to ensure adequate distribution of trips between assigned routes.
- Monitors daily system performance.
- Participates in analysis and review of operating performance.
- Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.
