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Director of Client Operations and Services

1 week ago


Markham, Ontario, Canada Insight Global Full time

We are looking for an experienced leader to join our team as an Associate Director, Patient Support Solutions. The successful candidate will have a strong background in pharmaceutical program management and will be responsible for overseeing the PSS program.

Responsibilities
  • Lead and mentor Program Managers, ensuring high-quality care and adherence to standards.
  • Support business growth and customer relationships by assisting Program Managers with objectives, goals, and program development.
  • Negotiate and execute contracts and agreements, incorporating client feedback for program improvements.