Customer Service Representative

4 weeks ago


Waterloo, Ontario, Canada Metro Full time

Position Title: Customer Service Representative - Part Time

Position Type: Permanent

Requisition ID: 40022

Banner: Food Basics

Employment Type: Part-Time

Location: Waterloo

As a Customer Service Representative at Food Basics, you will be the face of our brand, providing exceptional customer service and creating a welcoming shopping experience for our customers. You will be responsible for maintaining a clean and organized store environment, processing transactions accurately, and resolving customer complaints in a professional manner.

Key Responsibilities:

  • Provide exceptional customer service and respond to customer inquiries
  • Maintain a clean and organized store environment
  • Process transactions accurately and efficiently
  • Resolve customer complaints in a professional manner
  • Work collaboratively with colleagues to achieve sales and customer service goals

Requirements:

  • Customer service driven
  • Strong communication skills
  • Retail experience considered an asset
  • High attention to detail and basic level of numeracy skills
  • Basics computer and register skills an asset
  • Able to stand for extended periods
  • Must be available to work flexible shifts which may include nights, weekend and holidays

Metro is committed to providing an inclusive work environment that reflects the communities we serve. We value diversity and encourage applications from all walks of life. If you are interested in this opportunity, please submit your application. We will contact you if your application is selected for further consideration.



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