Customer Experience Representative

2 weeks ago


Waterloo, Ontario, Canada Rogers Communications Full time

We're seeking an exceptional customer experience representative to join our retail team at Rogers Communications.

As a customer experience representative, you will be responsible for delivering a seamless experience to our customers, showcasing our latest products and services, and promoting our brands.

Key responsibilities will include:

  • Enhancing the retail experience in our stores by providing best-in-class service and value-added solutions to customers
  • Promoting Rogers and Fido brands, including the Rogers Mastercard
  • Engaging and growing your customer base through personalized communication and outreach
  • Operating with a creative spirit to adapt to an ever-changing environment while achieving sales goals

We offer a competitive compensation package, including commissions, plus one of the best flex health benefits, RRSP, TFSA, and pension plans in Canada. Our team is committed to fostering an inclusive and diverse workplace where all team members can bring their whole selves to work.

Requirements include:

  • Being great with people and passionate about delivering an exceptional customer experience
  • Loving being part of a team and being a great collaborator
  • Being excited and inspired by technology
  • Meeting the minimum age of majority in your province


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