Senior Business Analyst

4 weeks ago

Burnaby, British Columbia, Canada BCAA Full time

About the Role

We are seeking a highly skilled Senior Business Analyst to join our team at BCAA. As a Senior Business Analyst, you will act as a liaison between business users and the information services division, translating critical business objectives into actionable technical solutions.

Key Responsibilities

  • Conduct stakeholder interviews and gather user requirements
  • Communicate business objectives effectively, fostering stakeholder engagement and consensus building
  • Align business strategy with IS standards, technology opportunities, and investigating strategic IT solutions
  • Analyze existing systems for effectiveness and efficiency, developing improvement strategies
  • Translate diverse business needs into recommended solutions and alternative options
  • Develop comprehensive business requirements for system development
  • Act as a subject matter expert for IT personnel, providing system rule clarification
  • Generate reports with process findings and recommended improvements
  • Review maintenance items for duplication, correction feasibility, resource impact, and timing
  • Mentor new team members by reviewing their requirements and providing guidance
  • Prioritize system work requests from assigned business areas based on value and alignment with corporate objectives
  • Manage requirement status throughout the software development lifecycle to meet timing deadlines and divisional needs
  • Prepare documentation and monitor daily progress of assigned tasks for regular meetings
  • Collaborate with external vendors to ensure BCAA's system needs are met, and changes are delivered on time

Requirements

  • Bachelor's Degree in Business Administration, Computer Science, or Management Information Systems or equivalent combination of education and experience
  • 7+ years of experience in Business Systems Analysis or a related field
  • Advanced proficiency with Microsoft 365 software (Excel, Word, Teams, etc) as well as the Atlassian suite (Jira, Confluence)
  • Familiarity with various system development lifecycles (e.g., waterfall model, Agile) is essential
  • Proficient in formal software testing approaches and methodologies, with demonstrated experience in providing direction and coaching to others
  • Bonus Skills: Experience with Business Analysis in Salesforce and Integrations; Expertise in data modeling using relational databases and advanced SQL skills; PMP certification; IIBA (International Institute of Business Analysis) certification

About BCAA

BCAA is a leading provider of insurance, roadside assistance, auto repair, and other services in British Columbia. We are committed to delivering peace of mind to our customers and making a positive impact in our communities.

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