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HR Business Partner

2 months ago


Toronto, Ontario, Canada The Salvation Army Full time
Job Summary

We are seeking an experienced HR Business Partner to join our team at The Salvation Army. As an HR Business Partner, you will play a key role in supporting the organization's HR initiatives and providing expert advice on labour relations, performance management, and employee relations.

Key Responsibilities
  • Support the development and implementation of HR policies and procedures to ensure compliance with applicable legislation and regulations.
  • Collaborate with leaders to determine job descriptions and develop standardized templates and job description details.
  • Assist in the implementation of the performance management cycle, including communicating performance management timelines to stakeholders and supporting the delivery of communications.
  • Measure program/service effectiveness by analyzing quantitative and qualitative data and comparing results against expected objectives and scorecards.
  • Support Managers and Directors in effectively managing the performance review cycle, including the development and implementation of performance improvement plans.
  • Respond to ad-hoc leader and employee questions/complaints related to employee & labour relations.
  • Liaise feedback from people leaders to the Healthy Workplace CoE to offer MU-specific insights that ensure preparedness for collective bargaining and strikes.
  • Support the interpretation of new collective bargaining terms and communicate to the appropriate leaders and members of the HR Organization to ensure all changes are implemented accurately, effectively and in a timely manner.
  • Collaborate with CoE to determine the grievance strategy for mediation/arbitration. Take the appropriate steps to resolve grievances. Work with the CoE to review grievances, and evaluate if any additional support is required.
  • Participate with the CoE in mediations /arbitrations with Union partners and administer and store grievance documentation.
  • Mitigate organizational people risks and ensure HR compliance with local legislation and regulatory requirements.
  • Receive, manage, and resolve misconduct, non-compliance, and support in steps for corrective action from Managers, Directors, and / or the Union. Review and assess cases or investigations outcomes.
  • Notify the CoE and support by taking the appropriate steps identified to manage the misconduct, instance of non-compliance, and / or steps to take corrective action.
  • Support Managers/Directors in determining the appropriate corrective action (i.e., settlement, terminations, suspensions, etc.). Record the corrective action approach taken. Monitor and record progress for future evaluation.
  • Support and finalize investigations to determine appropriate corrective action for misconduct/non-compliance (i.e. terminations, suspensions, etc.).
  • Support investigations into the appeals cases and reasoning behind original decisions.
Requirements
  • Completion of a university degree in social sciences, human resources, or related field.
  • Completion or working towards completion of valid HR designation (i.e., CPHR).
  • Minimum 5 years progressive experience in a human resources generalist role.
  • Strong working knowledge of applicable HR legislation and regulations within the Employment Standards Act, Human Rights Code, Occupational Health and Safety Act, Workplace Safety and Insurance Act, and all other applicable legislation and regulations.
  • Working knowledge of human resources information systems; Workday preferred.
  • Experience developing and maintaining processes to ensure efficiencies and effectiveness.
  • Proficient with computer and Microsoft applications.
  • Labour relations experience an asset.
  • Respect and understanding of The Salvation Army - its mission, culture, and values.
Preferred Skills/Capabilities
  • Demonstrated effective communication, presentation, and interpersonal skills.
  • Flexible self-starter with the ability to multitask.
  • Strong organizational and time management skills.
  • Demonstrated aptitude in problem solving.
  • Ability to take initiative to leverage approaches for effectiveness and efficiency.
  • Strong attention to detail and accuracy.
  • Possess operational business acumen.
  • Self-directed with an ability to work cooperatively with other managers, community partners, and to create a working climate that is positive and mutually supportive.
  • Adaptability: Demonstrate a willingness to be flexible, versatile, and/or tolerant in a changing work environment while maintaining effectiveness and efficiency.
  • Understand ethical behaviour and business practices and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organization.
  • Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques in both one-on-one and group settings.
  • Positively influence others to achieve results that are in the best interest of the organization.
  • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities.
  • Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
What We Offer
  • Competitive Salary.
  • Comprehensive Benefits: Health, Dental, Life Insurance, AD&D and Long-Term Disability.
  • Paid Time Off: Starting at 3 weeks' vacation and 3 personal days.
  • RRSP plan.
  • Learning and Development opportunities.
  • A collaborative and inclusive work environment where your contributions are valued and recognized.
  • And more.

The target hiring range for this position is $65,011 to $97,517. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.