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Customer Service Liaison
1 month ago
As a Customer Service Liaison at Wesco International, Inc., you will play a crucial role in resolving customer inquiries and issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or in-person, providing accurate and helpful information to resolve their concerns.
- Analyze customer service needs and refer to other departments as necessary to ensure seamless resolution.
- Communicate effectively with customers, both verbally and in writing, to ensure their needs are met.
- Work collaboratively with internal teams to resolve complex customer issues.
Requirements:
- High School Diploma or Equivalent required; College Diploma preferred.
- 2-4 years of relevant experience in customer service or a related field.
- Excellent interpersonal and communication skills, with the ability to work effectively in a diverse environment.
- Ability to work well under pressure and maintain a high level of professionalism.
- Strong attention to detail and ability to multitask.
Equal Employment Opportunity:
Wesco International, Inc. is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees and applicants.
