Food Service Operations Manager

4 weeks ago


Banff, Alberta, Canada Alberta LTD Full time
Job Title: Food Service Manager

Alberta LTD is seeking a highly skilled Food Service Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the daily operations of our food service department.

Key Responsibilities:
  • Monitor revenues to determine labor costs and make informed decisions to optimize profitability.
  • Plan and organize daily operations, including menu planning, inventory management, and staff scheduling.
  • Recruit, train, and supervise a team of 16-20 staff members to ensure excellent customer service and high-quality food preparation.
  • Negotiate arrangements with suppliers for food and other supplies to ensure the best possible prices and quality.
  • Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
  • Conduct performance reviews to evaluate staff performance and provide constructive feedback for improvement.
  • Cost products and services to ensure profitability and make informed decisions about menu offerings and pricing.
  • Organize and maintain inventory to ensure that all necessary supplies are available when needed.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Provide excellent customer service to ensure customer satisfaction and loyalty.
Requirements:
  • Secondary (high) school graduation certificate.
  • 3 years to less than 5 years of experience in a food service management role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make decisions under pressure.
  • Attention to detail and ability to maintain accurate records.
  • Flexibility and ability to adapt to changing circumstances.
Work Environment:

The Food Service Manager will work in a fast-paced environment with tight deadlines and repetitive tasks. The ability to work under pressure and maintain attention to detail is essential for success in this role.

Personal Suitability:
  • Accurate and reliable.
  • Client-focused and able to provide excellent customer service.
  • Dependable and able to maintain accurate records.
  • Efficient interpersonal skills and ability to work effectively with staff and customers.
  • Excellent oral and written communication skills.
  • Flexibility and ability to adapt to changing circumstances.
  • Organized and able to prioritize tasks effectively.
  • Reliable and able to maintain confidentiality.
  • Team player with a positive attitude.
Benefits:
  • Dental plan.
  • Health care plan.
  • Permanent work term.
  • 40 hours per week.
  • English language.


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