Food Service Operations Manager

3 weeks ago


Banff, Alberta, Canada Alberta LTD Full time
Job Title: Food Service Operations Manager

Alberta LTD is seeking a highly skilled Food Service Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the daily operations of our food service department.

Key Responsibilities:
  • Monitor revenues to determine labor costs and optimize staffing levels.
  • Plan and organize daily operations, including menu planning, inventory management, and supply chain logistics.
  • Recruit, train, and supervise a team of food service staff, ensuring excellent customer service and high-quality food preparation.
  • Set staff work schedules and ensure adequate coverage during peak periods.
  • Conduct performance reviews and provide feedback to staff to improve performance and productivity.
  • Determine the type of services to be offered and implement operational procedures to ensure efficient and effective service delivery.
  • Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial management.
  • Negotiate arrangements with suppliers for food and other supplies to ensure the best possible prices and quality.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
Requirements:
  • Secondary (high) school graduation certificate.
  • 3 years to less than 5 years of experience in food service management.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.
Work Environment:

The Food Service Operations Manager will work in a fast-paced environment with tight deadlines and repetitive tasks. The role requires attention to detail and the ability to work under pressure.

Personal Suitability:
  • Accurate and reliable.
  • Client-focused and dependable.
  • Excellent oral and written communication skills.
  • Flexibility and adaptability.
  • Organized and efficient.
  • Team player with excellent interpersonal skills.
Benefits:
  • Recognized employer.
  • Dental plan.
  • Health care plan.
  • Permanent work term.
  • 40 hours per week.


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