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Food Service Supervisor

2 months ago

Aurora, Ontario, Canada Tim Horton's Full time
About the Role

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Horton's. As a key member of our operations team, you will be responsible for leading a team of food service counter attendants and food preparers to deliver exceptional customer service and high-quality food products.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of staff to ensure efficient service delivery
    • Train staff in job duties, sanitation, and safety procedures
    • Develop and implement strategies to improve team performance and customer satisfaction
  • Customer Service
    • Ensure that food and service meet quality control standards
    • Address customer complaints or concerns in a professional and courteous manner
  • Operations and Administration
    • Establish methods to meet work schedules and ensure efficient use of resources
    • Prepare and submit reports to management
    • Monitor and maintain a clean and safe work environment
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 1 year to less than 2 years of experience in a food service environment
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and adapt to changing situations
    • Knowledge of food safety and sanitation procedures
  • Work Environment
    • Fast-paced environment with frequent customer interactions
    • Standing for extended periods and physical demands associated with a food service environment
What We Offer
  • Competitive Compensation and Benefits
    • Group insurance benefits
    • Dental plan
    • Health care plan
    • Vision care benefits
  • Opportunities for Advancement
    • Opportunities for career growth and advancement within the company