Order Fulfillment Manager

7 days ago


Oakville, Ontario, Canada Kaizen Lab Inc. Full time
Company Overview
Entripy Custom Clothing is a leading provider of custom printed apparel, uniforms, and promotional items in Canada. With our state-of-the-art facility and vertically integrated operations, we deliver exceptional speed, quality, convenience, and pricing to clients across the country.

Our commitment to innovation and excellence has earned us a certified membership in the Canadian Aboriginal and Minority Supplier Council (CAMSC). We strive to exceed client expectations by offering one of the fastest turnaround times and on-demand production processes in the industry.

Job Description
The Sales and Solutions Coordinator plays a critical role in supporting the sales team, ensuring smooth client interactions, and developing tailored solutions to meet customer needs. This role involves coordinating sales processes, managing customer inquiries, preparing quotes, and collaborating with internal teams to enhance overall client satisfaction.

Responsibilities and Skills
1. Enter, process, and monitor customer orders accurately in Microsoft Dynamics ERP for timely fulfillment.
2. Identify and source products outside of our standard offering to meet client needs.
3. Serve as the primary point of contact for order updates, inquiries, and issue resolution.
4. Collaborate closely with the sales team to process orders efficiently and provide necessary documentation.
5. Communicate with external suppliers to source products and obtain pricing information.
6. Identify opportunities to streamline order entry and tracking procedures.
7. Maintain accurate and up-to-date records within the ERP system.

Benefits Package
1. Medical/Dental benefits after successful completion of probation period.
2. Employee Discounts.
3. Casual dress policy.
4. Fun social events.
5. Fitness benefits.
6. Fantastic location.

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