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Food Service Team Lead

2 months ago

Langford, British Columbia, Canada Edo Japan Langford Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Edo Japan Langford. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the necessary skills and knowledge to perform their duties effectively.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that their needs are met.
  • Reporting: Prepare and submit reports on sales, customer feedback, and other relevant data, providing insights to management.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Certifications: Safe Food Handling certificate.
Work Environment:

Our restaurant is a fast-paced environment with a combination of sitting, standing, and walking. You will be required to work under pressure and meet tight deadlines.

What We Offer:
  • Health Benefits: Health care plan.
  • Other Benefits: Other benefits, including a permanent position with 40 hours per week.
Language:

The primary language of work is English.