Veterinary Receptionist
4 weeks ago
Veterinary Receptionist - Client Care Specialist
At VCA Canada, we are seeking a highly organized and empathetic Veterinary Receptionist - Client Care Specialist to join our team at Marda Loop Animal Hospital. In this role, you will be responsible for creating a warm and welcoming environment for our patients and their pet parents.
- Answer multiline phone systems and track and schedule appointments effectively
- Place outbound calls to pet parents for follow-up and future appointment bookings
- Respond and manage email correspondence; clients, referring veterinarians & internal office messages
- Admit and discharge pet patients
- Invoice and bill; create estimates, obtain pet owner confirmation, and process payments
- Perform general housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Will to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
- Previous customer service or front desk experience in hospitality is an asset
What VCA Canada Offers
As a Veterinary Receptionist - Client Care Specialist, you will be part of a diverse team that offers a local community feel and a caring culture of Wellness and Appreciation. Our team is dedicated to making a huge difference in the lives of pets and their families.
- RRSP Employer 5% Match Program – saving for your future just got easier
- VCA Canada RRSP Student Loan - Ask us more
- A caring culture of Wellness and Appreciation
- Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips
- Competitive wages and health/dental benefits
- Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- Extra perks like shopping discounts and cool wellness apps
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