Veterinary Receptionist/client Care Specialist
2 months ago
Do you want to join a privately owned veterinary clinic that offers a positive work environment where you can utilize your amazing customer service and client care skills? And be appreciated for your hard work? **Alberta Veterinary Dentistry is looking for you** We are seeking a full-time client care specialist/receptionist to join our fabulous team.
We are a referral-only veterinary dental practice in SW Calgary, offering high level dentistry and anesthesia to our referral patients. We pride ourselves on having excellent communication with clients, referring veterinarians, and with our own team members. We are always innovating and learning, ensuring our practice is continually advancing and growing. We also offer an out-patient Cone Beam CT service to our referral practitioners.
**Duties of our client care specialist/receptionist**:
- Being that first warm voice/face our clients encounter
- Answering incoming phone calls
- Calling our referrals to book consultations
- Booking follow up appointments
- Taking payments
- Ensuring our reception area is kept neat & tidy
- Assisting in end of day cleaning
- Assisting in organizing CE events and clinic events
**What we offer**:
- Condensed work week of Monday - Thursday (with occasional weekend requirements)
- Competitive wages
- On the job training
- Supportive work environment
- Health benefits
- Health spending account
- Staff pet discounts
- Generous continuing education allowance
- Paid sick days
- Monthly staff lunches
- Team bonding excursions
Pay: $17.00-$22.00 per hour
**Benefits**:
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Store discount
Schedule:
- 10 hour shift
- Day shift
Application question(s):
- Have you had previous experience working at a veterinary clinic?
- Have you had previous reception or client care experience?
**Experience**:
- Customer service: 1 year (required)
Licence/Certification:
- Veterinary Medical Receptionist or VOA Certificate (preferred)
Work Location: In person
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