Veterinary Receptionist
4 weeks ago
Veterinary Receptionist - Client Care Specialist
At VCA Canada, we are seeking a highly organized and empathetic Veterinary Receptionist - Client Care Specialist to join our team at Marda Loop Animal Hospital. This is an exceptional opportunity for an individual to provide exceptional client care and support to our clients and their pets.
- Create a warm and welcoming environment for our patients and pet parents
- Answer multiline phone systems and track and schedule appointments effectively
- Place outbound calls to pet parents for follow-up and future appointment bookings
- Manage email correspondence with clients, referring veterinarians, and internal office messages
- Admit and discharge pet patients
- Invoice and bill clients, creating estimates and processing payments
- Perform general housekeeping duties, maintaining cleanliness of reception areas, pet holding areas, and common spaces
- Assist the veterinary staff with various tasks and treatments
What VCA Canada Offers
As a Veterinary Receptionist - Client Care Specialist, you will be part of a caring culture of Wellness and Appreciation, with opportunities for career development and growth. You will enjoy competitive wages and health/dental benefits, as well as a generous personal pet care discount.
- RRSP Employer 5% Match Program
- VCA Canada RRSP Student Loan Program
- Medical Library with access to 2000+ journals and 600+ textbooks
- Annual uniform allowance
- Exceptional career development opportunities
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
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