Veterinary Receptionist, Technician Assistant, Tuscany Veterinary Hospital

1 month ago

Calgary, Canada VCA Canada Full time
JOB DESCRIPTION

Veterinary Receptionist, Technician Assistant

Location: Calgary, AB

Tuscany Veterinary Hospital is currently recruiting for a customer service-focused Veterinary Receptionist, Technician Assistant  to join our team. This part-time opportunity includes a range of responsibilities which directly attribute to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for and appreciated Additional responsibilities and qualities required for this role are;

Create a warm and welcoming environment for our patient and pet parents

Assisting veterinary staff with various tasks and treatments when required

Ability to answer a multiline phone system and track and book appointments effectively

Placing outbound calls to pet parents for follow-up and future appointment bookings

Respond and manage email correspondence; clients, referring veterinarians & internal office messages

Admitting and discharging pet patients, including Grooming clients.

Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments

Scheduling appointments

Comfortable learning all about pet nutrition and wellness, and helping clients find the right diet for their pet.

Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment

Strong organizational skills

General housekeeping duties; cleanliness of reception area, pet holding areas and common areas

Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in

Flexible schedules

Competitive wages and benefits

VCA Canada Student Loan RRSP Program – Ask us more

RRSP Employer 5 % Match Program – saving for your future just got easier

Opportunity to apply for a VeterinaryTechnologistscholarship (annual process)

Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips

Extensive online anytime-anywhere access to journals and textbooks

Annual uniform allowance

Exceptional career development: there is room to grow here

Referral Bonus Rewards

Opportunities to give back to your community through VCA initiatives

Generous personal pet care discounts

And extra perks like shopping discounts and cool wellness apps

Have a question?

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