Business Communication Specialist, Health Platforms

4 weeks ago

Edmonton, Alberta, Canada Alberta Innovates Full time
Job Description

Alberta Innovates is seeking a Business Communication Specialist, Health Platforms to assist the Executive Director, Health Platforms in organizing, planning, and facilitating the intake for multiple programs (i.e. AbSPORU, ACRC, IDEATE, ARECCI) and be the knowledge expert involved in development and training of the clinical research management system (i.e. EDGE). The individual will also participate in the development of common processes, tools and guidance documents, and a seamless exchange of information that meet the needs of stakeholders with the aim of creating an effective research and innovation ecosystem. The Business Communication Specialist also assists the Health Platform and other internal stakeholders with external relationship management, communications, and strategic planning.

This is a full-time permanent role, to be based in our Edmonton downtown office. Under our current Choose How U Work program, flexible work may be arranged after probation period of six months.

Key Responsibilities

  • Works closely with the Executive Director, Health Platforms in leading and managing processes to design, plan and develop the programs within Health Platforms, taking into account advice and direction from the Health management and the Initiative's senior leadership group.
  • Liaises and communicates with key stakeholder groups and networks within and outside the province to promote awareness and understanding of Health Platforms to encourage relevant knowledge exchange for the benefit of the programs.
  • Monitors and reports activities related to the development and implementation of the programs to ensure its timely and effective launch.
  • Manages the intake of all the health platform programs (i.e. AbSPORU, ARECCI, ACRC, and IDEATE). The position ensures not only appropriateness of the request but also helps refer and triages individuals across the programs.
  • EDGE Knowledge user (SME) for the province that supports ongoing training, compliance with SOPs, is the first line of response from the sites, liaisons with EDGE-UK monthly and nationally on a quarter basis bringing forward the concerns of Alberta, also works with EDGE-UK to suggest development items.
  • Internally, the position builds in EDGE after discussion with the program, custom fields/forms to assist in the management and reporting of projects.
  • Health Platforms CRM representative that ensures communication/consistency between the two systems: CRM and EDGE.
  • Works with the ED to support AbSPORU.
  • Support all the other programs as needed (i.e. events, workshops, categorizing of projects aligning to the AH streams).

Requirements

  • Bachelor's degree in health services administration, Business Administration, Public Health, Nursing, or a related field; Master's degree preferred.
  • Minimum 3 years in clinical health research, public health, health promotion, and/or health system and innovation in Alberta; understanding of the regulations preferred.
  • Minimum 3 years in working at the interfaces between research and related areas (the academic, healthcare, and policy sectors as well as industry).
  • Experience managing external stakeholders and clients to co-develop and co-deliver opportunities.
  • Strong interpersonal skills and ability to build relationships with stakeholders, including staff, senior leaders and external partners.
  • Strong written and verbal communication skills.
  • Strong organizational skills and attention to detail that reflects ability to perform and prioritize multiple tasks, competing agendas and heavy client demands.
  • Tactful, diplomatic and persuasive.
  • Strategic thinker and results oriented; ability to identify innovative solutions to complex issues.
  • Proven critical thinking and problem-solving skills.
  • Ability to travel as required.

Why Alberta Innovates?

We offer our employees opportunities to work on projects that will expand their skill sets while witnessing the visible impacts of their efforts. We value the development of our employees and create opportunities for working in capacities that allow new skills to be learned. We know that the wellness of our team is the most important part of our business, so we offer a strong benefits package and generous vacation and paid time off programs to promote work-life balance.

At Alberta Innovates, we respect diversity and embrace an inclusive culture. We value uniqueness and different perspectives as they play a critical role in our success. To achieve this, individuals are selected based on qualifications, merit, and abilities and we encourage applications from all backgrounds to apply.

The final candidate will be required to undergo a security clearance. All interviewees must be able to meet the requirement specified in the Physical Demand Analysis. This document will be supplied during the interview process to the successful candidate. This competition closes as soon as a suitable candidate is found. Qualified and interested candidates are encouraged to apply immediately.

ALBERTA INNOVATES IS COMMITTED TO THE PRINCIPLE OF EQUITY IN EMPLOYMENT AND ENCOURAGES APPLICATIONS FROM ALL QUALIFIED INDIVIDUALS. WE WISH TO THANK ALL APPLICANTS FOR THEIR INTEREST. HOWEVER, ONLY THOSE INVITED FOR AN INTERVIEW WILL BE CONTACTED.

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