Customer Service Representative Supervisor
2 days ago
We are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc. As a key member of our customer service team, you will be responsible for providing exceptional customer service and leading a team of customer service representatives.
Key Responsibilities- Team Leadership: Lead and manage a team of customer service representatives, providing guidance and support to ensure excellent customer service delivery.
- Customer Service: Provide exceptional customer service to our clients, responding to their inquiries and resolving their issues in a timely and professional manner.
- Training and Development: Develop and implement training programs to enhance the skills and knowledge of customer service representatives, ensuring they have the necessary tools to provide excellent customer service.
- Performance Management: Conduct regular performance reviews and provide feedback to customer service representatives, identifying areas for improvement and developing plans to address them.
- Process Improvement: Analyze and improve customer service processes and procedures to ensure efficiency and effectiveness.
- Education: College/CEGEP degree or equivalent.
- Experience: 2 years to less than 3 years of experience in a customer service leadership role.
- Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.
- Work Schedule: 30 hours per week.
- Work Language: English.
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Customer Service Representative Supervisor
6 days ago
Markham, Ontario, Canada Bay Street Group Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc. As a key member of our customer service department, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesTeam...
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Customer Service Representative Supervisor
6 days ago
Markham, Ontario, Canada Bay Street Group Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc. As a key member of our customer service department, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesTeam...
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Customer Service Representative Supervisor
3 days ago
Markham, Ontario, Canada Bay Street Group Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc. As a key member of our customer service department, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesTeam...
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Customer Service Representative Supervisor
3 days ago
Markham, Ontario, Canada Bay Street Group Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Bay Street Group Inc. As a key member of our customer service department, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesTeam...
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Customer Service Representative Supervisor
5 days ago
Markham, Ontario, Canada Bay Street Group Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative Supervisor to join our team at Bay Street Group Inc. As a key member of our customer service team, you will be responsible for providing exceptional customer service, leading a team of customer service representatives, and ensuring that our customers receive the highest level of...
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Customer Service Representative Supervisor
5 days ago
Markham, Ontario, Canada Bay Street Group Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative Supervisor to join our team at Bay Street Group Inc. As a key member of our customer service team, you will be responsible for providing exceptional customer service, leading a team of customer service representatives, and ensuring that our customers receive the highest level of...
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Customer Service Supervisor
4 days ago
Markham, Ontario, Canada Ben's Building Materials Ltd. Full timeAbout Ben's Building Materials Ltd.We are a leading retail business in the building materials industry, committed to providing exceptional customer service and support to our customers.Job SummaryWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for leading...
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Customer Service Supervisor
4 days ago
Markham, Ontario, Canada Ben's Building Materials Ltd. Full timeAbout Ben's Building Materials Ltd.We are a leading retail business in the building materials industry, committed to providing exceptional customer service and support to our customers.Job SummaryWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for leading...
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Customer Service Supervisor
1 day ago
Markham, Ontario, Canada Ben's Building Materials Ltd. Full timeAbout Ben's Building Materials Ltd.We are a leading retail business in the building materials industry, committed to providing exceptional customer service and support to our customers.Job SummaryWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for leading...
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Customer Service Supervisor
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Bilingual Customer Service Representative
2 days ago
Markham, Ontario, Canada Black & McDonald Full timeAbout This Career OpportunityThe Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the Facilities Management Office and Service departments to ensure the delivery of high-quality facility services to our customers. This position will respond effectively to serve...
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Bilingual Customer Service Representative
2 days ago
Markham, Ontario, Canada Black & McDonald Full timeAbout This Career OpportunityThe Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the Facilities Management Office and Service departments to ensure the delivery of high-quality facility services to our customers. This position will respond effectively to serve...
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Customer Service Representative
4 days ago
Markham, Ontario, Canada CB Canada Full timeCustomer Service Representative Job DescriptionCB Canada is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Customer Support: Assist...
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Customer Service Representative
4 days ago
Markham, Ontario, Canada CB Canada Full timeCustomer Service Representative Job DescriptionCB Canada is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Customer Support: Assist...
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Customer Service Supervisor
1 week ago
Markham, Ontario, Canada Kingsview Management Limited Full timeAbout the RoleWe are seeking a highly skilled Customer Service Supervisor to join our team at Kingsview Management Limited. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesLeadership and SupervisionSupervise and train a team of customer service...
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Customer Service Supervisor
3 days ago
Markham, Ontario, Canada ACD ELECTRIC & PLUMBING LTD. Full timeAbout the RoleWe are seeking a highly skilled Customer Service Supervisor to join our team at ACD Electric & Plumbing Ltd. as a Team Lead. This is a permanent position that offers a competitive salary and benefits package.Key ResponsibilitiesLeadership and SupervisionSupervise a team of 3-4 customer service representativesCo-ordinate and assign work to team...
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Customer Service Supervisor
2 days ago
Markham, Ontario, Canada ACD ELECTRIC & PLUMBING LTD. Full timeAbout the RoleWe are seeking a highly skilled Customer Service Supervisor to join our team at ACD Electric & Plumbing Ltd. as a Team Lead. This is a permanent position that offers a competitive salary and benefits package.Key ResponsibilitiesLeadership and SupervisionSupervise a team of 3-4 customer service representativesCo-ordinate and assign work to team...
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Customer Service Representative
7 days ago
Markham, Ontario, Canada Parsons Corporation Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Parsons Corporation. As a key member of our Critical Infrastructure team, you will be responsible for providing exceptional customer service and support to our clients and stakeholders.Key ResponsibilitiesProvide timely and accurate responses to...
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Customer Service Representative
6 days ago
Markham, Ontario, Canada Parsons Corporation Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Parsons Corporation. As a key member of our Critical Infrastructure team, you will be responsible for providing exceptional customer service and support to our clients and stakeholders.Key ResponsibilitiesProvide timely and accurate responses to...
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Customer Service Representative
1 day ago
Markham, Ontario, Canada Canadian Imperial Bank of Commerce Full timeClient Service Representative [Hourly]About the RoleWe're seeking a highly skilled and customer-focused Client Service Representative to join our team at the Canadian Imperial Bank of Commerce. As a key member of our Personal and Business Banking Team, you will be responsible for providing exceptional service to our clients, helping them achieve their...