Restaurant Operations Manager
3 weeks ago
Job Title: Restaurant Operations Manager
Job Summary: We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Subway Nanaimo. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we provide exceptional customer service and maintain high standards of quality and cleanliness.
Key Responsibilities:
- Operational Management: Ensure that all aspects of restaurant operations are running smoothly, including food preparation, customer service, and inventory management.
- Team Leadership: Lead and motivate a team of restaurant staff to achieve high levels of performance and customer satisfaction.
- Customer Service: Provide exceptional customer service, responding to customer complaints and concerns in a professional and courteous manner.
- Quality Control: Maintain high standards of quality and cleanliness in the restaurant, ensuring that all food and beverages meet our quality standards.
- Inventory Management: Manage inventory levels, ordering supplies and equipment as needed to maintain optimal stock levels.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a restaurant management role.
- Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.
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