Restaurant Operations Manager

2 weeks ago


Nanaimo, British Columbia, Canada McDonald's Restaurants Full time

Job Title: Restaurant Operations Manager

Job Summary: We are seeking a highly skilled Restaurant Operations Manager to join our team at McDonald's Restaurants. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are equipped to deliver it.

Key Responsibilities:

  • Manage restaurant operations: Oversee the preparation and presentation of food and beverages, ensuring that they meet our high standards of quality and presentation.
  • Lead a team: Supervise and motivate a team of restaurant staff, providing guidance and support to ensure that they are equipped to deliver exceptional customer service.
  • Control costs: Manage labor and inventory costs, ensuring that they are within budget and that we are achieving our financial targets.
  • Ensure customer satisfaction: Monitor customer feedback and make adjustments to our operations as needed to ensure that we are meeting our customers' expectations.

Requirements:

  • 3+ years of restaurant management experience: Proven track record of success in a restaurant management role, with a strong understanding of restaurant operations and customer service principles.
  • Excellent leadership skills: Ability to motivate and lead a team of restaurant staff, providing guidance and support to ensure that they are equipped to deliver exceptional customer service.
  • Strong communication skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, team members, and other stakeholders.
  • Ability to work in a fast-paced environment: Ability to work in a fast-paced environment, with a strong attention to detail and the ability to multitask.

What We Offer:

  • Competitive salary and benefits: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
  • Opportunities for advancement: We offer opportunities for advancement, with a clear career path for those who are interested in progressing to more senior roles.
  • Training and development: We offer comprehensive training and development programs, designed to help you develop the skills and knowledge you need to succeed in your role.


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