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Lead Technician

2 months ago


Burlington, Ontario, Canada ServiceMaster Restore Full time
Job Title: Lead Technician

At ServiceMaster Restore, we are seeking a highly skilled and experienced Lead Technician to join our team. As a key member of our restoration services team, you will be responsible for managing and conducting various general cleaning and mitigation/restoration services at assigned residential and commercial client sites.

Key Responsibilities:
  • Manage and conduct general cleaning and mitigation/restoration services at client sites
  • Provide direction and support to assigned Crew Helpers and Technicians
  • Review work orders and communicate with other associates as needed
  • Inspect materials and equipment required for scheduled jobs and ensure they are in good working order
  • Complete daily moisture readings and inspect work completed to ensure it meets ServiceMaster standards
  • Facilitate customer inspections and process payments for work completed
  • Handle re-service requests promptly and courteously
  • Provide training to Crew Helpers and Technicians to complete jobs in accordance with specifications
Requirements:
  • Minimum of four (4) years of experience in cleaning services/restoration services
  • Two (2) years of experience in a supervisory capacity
  • IICRC WRT certification and one other IICRC course
  • Valid Class G Ontario Drivers license with no restrictions
Benefits:
  • Health and dental benefits after 90-day probationary period
  • Monday to Friday schedule with on-call requirements and overtime

We are an industry-leading company with a robust COVID-19 safety plan in place. Employees are provided with all necessary PPE, including respirators. If you are a results-oriented individual with strong management and leadership skills, we encourage you to apply for this exciting opportunity.