Associate Director of Academic Records and Scheduling Operations

4 weeks ago

St Catharines, Ontario, Canada Brock University Full time
About the Role:

The Associate Director, Academic Records and Scheduling Operations is responsible for overseeing the development and implementation of academic and course timetables, as well as formal examination scheduling. This role also involves conducting space utilization analyses to support institutional planning and decision-making related to strategic enrolment management and institutional risk.

Key Responsibilities:
  • Coordinate and engage in the planning, development, maintenance, operations, and ongoing enhancement of the student scheduling software and applications, student records procedures, and academic integrity and reporting.
  • Provide institutional leadership in maintaining the highest standards for accurate student records and related processes, ensuring Brock University policies, processes, and procedures are maintained, consistently applied, and uphold institutional integrity.
  • Partner with units across the University to play a key role in defining, analyzing, and satisfying the requirements of academic space utilization to maintain and enhance student, staff, and community experience.
  • Ensure critical dates for academic course timetable production are met and that the timetables are free of conflict and meet the highest possible quality standards for students and faculty at Brock.
  • Determine parameters for course timetable and examination construction algorithms that meet the requirements of University-approved programs and comply with collective agreement language, Faculty Handbook regulations, instructor and faculty accommodations, and physical space constraints.
  • Support the Registrar and Director in all academic policies related to timetabling of courses and examinations.
  • Oversee enhancement initiatives pertaining to scheduling software to create efficiencies.
  • Oversee all communication related to examinations and the examination printing process to ensure academic integrity and confidentiality.
  • Identify opportunities for effective space management, planning, and utilization in accordance with University strategic initiatives, academic mission, and risk management guidance.
  • Oversee compliance with Records Management policies and advise partners on responsibilities with regards to destruction and security of records.
  • Provide managerial direction and leadership to the Scheduling and Examinations and Academic Records teams.
Requirements:
  • A university degree in business, mathematics, data management, or other applicable field.
  • 3 to 5 years' experience in a similar field, including business analysis or scheduling function.
  • Demonstrated knowledge of scheduling processes and experience working with scheduling software.
  • Strong project management skills.
  • 3 to 5 years' experience leading and managing a team of direct reports.
  • Demonstrated knowledge of University governance, academic regulations, and academic structure and program requirements.
  • A strong understanding of University policies, procedures, guidelines, and university systems and processes.
  • Exceptional computer proficiency, including MS Office, Workday, Excel, database, hardware, security, system testing, web solutions, and support and troubleshooting of systems and software.
  • Knowledge of processes to generate reports and interpret data to formulate recommendations to support Registrar's Office business processes.
  • Demonstrated ability to learn new software and acquire new technical proficiencies.
  • Strong analysis, troubleshooting, problem-solving, and critical-thinking skills.
What We Offer:

Brock University is committed to offering flexible work arrangements where possible, as outlined in our Flexible Work Arrangement Policy. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African, and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region.

Brock University does not use AI technology at any stage of the recruitment process.

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