Director of Academic Scheduling and Operations
4 weeks ago
The Associate Director, Academic Records and Scheduling Operations is responsible for overseeing the construction of all academic and course timetables as well as formal examination scheduling. The role is also responsible for conducting space utilization analyses to support institutional planning and decision-making related to strategic enrolment management and institutional risk.
Guided by the University's strategic plan and the ORES strategic plan, the Associate Director coordinates and engages in the planning, development, maintenance, operations, and ongoing enhancement of the student scheduling software and applications, student records procedures as well as providing leadership relative to course and examination academic integrity and reporting. The role provides institutional leadership in maintaining the highest standards for accurate student records and related processes, ensuring Brock University policies, process and procedures are maintained, consistently applied, and uphold institutional integrity.
The Associate Director partners with units across the University to play a key role in defining, analyzing and satisfying the requirements of academic space utilization to maintain and enhance student, staff and community experience. The role ensures critical dates for academic course timetable production are met and that the timetables are free of conflict and meet highest possible quality standards for students and faculty at Brock.
The Associate Director determines parameters for course timetable and examination construction algorithms which must meet the requirements of University approved-programs and comply with collective agreement language, Faculty Handbook regulations, instructor and faculty accommodations, and physical space constraints. The role supports the Registrar and Director in all academic policies related to timetabling of courses and examinations, oversees enhancement initiatives pertaining to scheduling software to create efficiencies, and oversees all communication related to examinations, and the examination printing process to ensure academic integrity and confidentiality.
The Associate Director identifies opportunities for effective space management, planning and utilization in accordance with University strategic initiatives, academic mission and risk management guidance. The role oversees compliance with Records Management policies and advises partners on responsibilities with regards to destruction and security of records. The Associate Director provides managerial direction and leadership to the Scheduling and Examinations and Academic Records teams.
Key qualifications include a university degree in business, mathematics, data management or other applicable field and 3 to 5 years' experience in a similar field including business analysis or scheduling function. The role requires demonstrated knowledge of scheduling processes and experience working with scheduling software, strong project management skills, 3 to 5 years' experience leading and managing a team of direct reports, and demonstrated knowledge of University governance, academic regulations and academic structure and program requirements. The Associate Director must have a strong understanding of University policies, procedures, guidelines and university systems and processes, exceptional computer proficiency including MS Office, Workday, Excel, database, hardware, security, system testing, web solutions and support and troubleshooting of systems and software, knowledge of processes to generate reports and interpret data to formulate recommendations to support Registrar's Office business processes, and demonstrated ability to learn new software and acquire new technical proficiencies. The role requires strong analysis, troubleshooting, problem-solving and critical-thinking skills.
Brock University is committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups. We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our and consistent with the requirements of the Ontario Human Rights Code. Please contact if you require a disability related accommodation so we can ensure your participation needs are met.
Brock University does not use AI Technology at any stage of the recruitment process.
Job Type: Full-time
Work Location: Hybrid remote in St.
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