Director of Operations

4 weeks ago

St Catharines, Ontario, Canada teamworkonline Full time

**Job Title: Director of Operations**

**Summary:** We are seeking a highly experienced Director of Operations to oversee the day-to-day activities of our facilities, ensuring smooth operation of events and maintenance of physical plant.

The Meridian Centre and Canada Games Park are both proudly managed by ASM Global, the world's largest and most trusted venue management and services company. As a Director of Operations, you will be responsible for directing, supervising, and scheduling all aspects of Operations, including Engineering, Building and Grounds, Technical Services, Event Services, Public Safety, Security, Custodial Services, and Parking Departments.

**Key Responsibilities:**

* Direct and supervise subordinate managers/supervisors at both Meridian Centre and Canada Games Park venues
* Coordinate Operations activities with other departments and event-related contractors to ensure facility readiness and smooth operation of events
* Collaborate with the Senior Leadership Team to develop strategic plans and annual budgets
* Implement and update facility rules, regulations, policies, and procedures
* Provide clear, concise, and timely communication of directives to other departments
* Ensure that Operations Departments receive pertinent information for the most effective use of the facility and staffing
* Oversee maintenance of the physical plant, systems, HVAC, facility equipment, and vehicles
* Assist in the preparation of the Annual Operating Budget and recommend a capital budget for 1-year and 5-year long-range repairs and improvements to the facility
* Authorize the requisition of equipment and supplies within budget guidelines
* Provide yearly inventory of all equipment
* Know and ensure all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations, and emergency procedures are followed
* Develop program to train all employees on Fire/Life Safety, Emergency, and OSHA Procedures
* Investigate, analyze, and resolve operational problems and complaints
* Conduct periodic staff meetings to discuss procedures, problems, and policy changes
* Work closely with the General Manager in the preparation and negotiation of Service Agreements
* Negotiate with vendors, contractors, and/or service providers
* Develop and implement preventive maintenance schedules, emergency procedures, safety, and Risk Management policies in compliance with all Corporate and governmental regulations
* Act as liaison to public utility, environmental, and energy agencies
* Coordinate and oversee special projects, such as construction, remodeling, or expansion
* Plan and direct outside vendors/contractors work to assure compliance with contracts and safety requirements
* Serve as MOD (Manager on Duty) as required
* Other duties as assigned

**Requirements:**

* Post-secondary education in a relevant professional discipline or an equivalent combination of education and/or progressive experience in the field (Management, Facilities, Technology, or relevant skilled trades and/or equivalent)
* Minimum of 2 years' experience in supervising or managing in a similar facilities (Additional experience may be substituted for education)
* Proven experience in similar facilities, producing a high volume of repairs and renovations while facilities are occupied, experience with trades, building automation systems, and controls are preferred
* Knowledge of legislation, regulations, and building codes related to building operations (i.e., Building and Fire Codes, in-depth Occupational Health & Safety Act, is an asset)
* Experience managing budgets and financial resources effectively
* Proven leadership skills, visibly and positively representing ASM Global to external stakeholders
* Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external partners
* Management experience required

**Skills and Abilities:**

* Excellent organization skills
* Ability to prioritize and handle multiple projects simultaneously
* Good written, verbal, and interpersonal skills required; ability to interact with all levels of staff, including management
* Ability to effectively supervise staff
* Professional presentation, appearance, and work ethic
* Requires ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours

**Computer Skills:**

* Knowledge of Microsoft Office, including Excel
* Asset Management software

**Certifications, Licenses, Registrations:**

* TSSA Refrigeration Operator class B certificate (an asset)
* Certified Ice Technician (considered an asset)

**Other Qualifications:**

* Ability to work with limited supervision and as a team member
* Requires ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours

**Physical Demands:**

* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is required to walk extensively, occasionally required to kneel, climb to high walkways, or balance.
* The employee must occasionally lift and/or move up to 50 pounds.
* This position requires work inside and outside of the building and some exposure to adverse conditions.

  • Executive Director of Operations

    3 weeks ago

    St. Catharines, Ontario, Canada Continental Design & Building Inc. Full time

    Executive Director of OperationsAt Continental Design & Building Inc., we seek an Executive Director of Operations to oversee the implementation of organizational policies and programs. This role requires strong leadership and strategic thinking to allocate resources effectively.Key responsibilities include:Establishing financial and administrative...

  • Operations Director

    1 day ago

    St. Catharines, Ontario, Canada Continental Design & Building Inc. Full time

    Job DescriptionWe are seeking a seasoned Operations Director to join Continental Design & Building Inc. as part of our senior leadership team.This role will oversee the execution of organizational policies and programs, ensuring seamless coordination across regions, divisions, or departments.About the RoleThe successful candidate will be responsible for...

  • Operations Director

    4 weeks ago

    St. Catharines, Ontario, Canada Burger King Full time

    Operations Manager Job DescriptionBurger King is seeking an experienced Operations Manager to lead our team and drive business growth.Key ResponsibilitiesDevelop and implement organizational policies and programs to achieve business objectives.Authorize and establish major departments and senior staff positions to support business growth.Coordinate the work...

  • Operations Director

    4 weeks ago

    St. Catharines, Ontario, Canada Burger King Full time

    Operations ManagerWe are seeking a highly skilled and experienced Operations Manager to join our team at Burger King. The successful candidate will be responsible for leading the organization and implementing policies and programs to achieve business objectives.Key Responsibilities:Allocate resources to implement organizational policies and programsAuthorize...

  • Executive Director of Operations

    1 day ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job DescriptionWe are seeking an experienced Executive Director of Operations to lead our team at Aerosports Trampoline Park. The ideal candidate will have a strong background in management, with a proven track record of success in allocating resources, establishing departments, and formulating policies.The Executive Director of Operations will be...

  • Operations Director

    4 weeks ago

    St. Catharines, Ontario, Canada Burger King Full time

    Job DescriptionWe are seeking a highly skilled Operations Director to join our team at Burger King. The successful candidate will be responsible for allocating resources, establishing objectives, and coordinating the work of regions, divisions, or departments.Key ResponsibilitiesDevelop and implement organizational policies and programsAuthorize and...

  • Director of Academic Scheduling and Operations

    4 weeks ago

    St. Catharines, Ontario, Canada Brock University Full time

    About the Role:The Associate Director, Academic Records and Scheduling Operations is responsible for overseeing the construction of all academic and course timetables as well as formal examination scheduling. The role is also responsible for conducting space utilization analyses to support institutional planning and decision-making related to strategic...

  • Director of Operations

    1 month ago

    St. Catharines, Ontario, Canada teamworkonline Full time

    Job Title: Director of OperationsWe are seeking a highly skilled and experienced Director of Operations to join our team at Meridian Centre and Canada Games Park. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our facilities, ensuring seamless event execution, and maintaining a safe and secure...

  • Director of Operations

    4 weeks ago

    St. Catharines, Ontario, Canada teamworkonline Full time

    Job Title: Director of OperationsWe are seeking a highly skilled and experienced Director of Operations to join our team at Meridian Centre and Canada Games Park. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our facilities, ensuring seamless event execution, and maintaining a safe and secure...

  • Strategic Operations Director

    2 days ago

    St. Catharines, Ontario, Canada Continental Design & Building Inc. Full time

    About Continental Design & Building Inc.We are seeking a highly skilled and experienced Strategic Operations Director to join our team. As a key member of our leadership, you will play a crucial role in shaping the direction and growth of our organization.Job DescriptionThe Strategic Operations Director will be responsible for overseeing the overall strategy...

  • Restaurant Operations Director

    1 day ago

    St. Catharines, Ontario, Canada Soul Restaurants Canada Inc Full time

    Job TitleRestaurant Operations DirectorAbout the RoleWe are seeking a highly skilled and experienced Restaurant Manager to join our team at Soul Restaurants Canada Inc. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our restaurant.Key ResponsibilitiesEnsure health and safety regulations are...

  • Director of Operations

    4 weeks ago

    St. Catharines, Ontario, Canada teamworkonline Full time

    Job Title: Director of OperationsASM Global at Meridian Centre and Canada Games Park is seeking a highly skilled and experienced Director of Operations to join our team. As a key member of our management team, you will be responsible for the overall direction and coordination of our operations, including engineering, building and grounds, technical services,...

  • Strategic Operations Director

    1 week ago

    St. Catharines, Ontario, Canada Burger King Full time

    About This RoleWe are seeking a highly skilled Strategic Operations Director to join our team at Burger King. As a key member of our leadership team, you will be responsible for implementing organizational policies and programs, coordinating the work of regions, and establishing objectives for the organization.Key ResponsibilitiesOperational Leadership:...

  • Executive Director of Sales Operations

    4 weeks ago

    St. Catharines, Ontario, Canada Canada Inc Full time

    Job Summary: We are seeking a highly skilled Executive Director of Sales Operations to join our team at CANADA INC. As a key member of our sales leadership team, you will be responsible for allocating resources, coordinating work, and establishing objectives for the organization.Key Responsibilities:Allocate material, human, and financial resources to...

  • Store Operations Director

    1 day ago

    St. Catharines, Ontario, Canada Spencer Gifts - Spirit Halloween Full time

    About the RoleWe are seeking a highly skilled Store Operations Director to join our team. This role is responsible for overseeing the daily operations of our store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with Company policies...

  • Senior Financial Operations Manager

    6 days ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job SummaryWe are seeking an experienced Senior Financial Operations Manager to lead our Accounting Services division. Reporting to the Associate Director, Financial Management Services (FMS), this role is responsible for the day-to-day operation and supervision of financial processes.Key Responsibilities:Supervise and coordinate the activities of the...

  • Retail Operations Director

    1 day ago

    St. Catharines, Ontario, Canada Spencer Gifts - Spirit Halloween Full time

    Job OverviewThe Retail Operations Director is responsible for overseeing the day-to-day operations of a seasonal store, ensuring maximum sales and profitability.ResponsibilitiesEstablish and maintain guest services to drive sales and customer satisfactionControl expenses and manage inventory levels effectivelyLead a team of staff members to ensure seamless...

  • Food Services Operations Director

    1 day ago

    St. Catharines, Ontario, Canada Compass Group Canada Full time

    Job SummaryWe are seeking a highly skilled Food Services Operations Director to join our team at Compass Group Canada. This is a permanent full-time position offering 40 hours of work per week.About the RoleIn this key leadership position, you will oversee food services operations, manage catering and events, and supervise staff members. You must have...

  • Studio Director

    4 weeks ago

    St. Catharines, Ontario, Canada Georgetown University Full time

    Georgetown University Studio Director OpportunityAbout the RoleWe are seeking a highly skilled Studio Director to join our team at Georgetown University's School of Continuing Studies. As a key member of our operations team, you will be responsible for the day-to-day management of our LG Digital Broadcast Studio, ensuring seamless execution of teaching and...

  • Executive Food Service Director

    1 day ago

    St. Catharines, Ontario, Canada Guac Mexi Grill St Catherines Full time

    Guac Mexi Grill St Catherines is seeking a highly skilled Executive Food Service Director to join their team.About the RoleThe Executive Food Service Director will be responsible for overseeing the food service operations, ensuring high-quality standards are met, and providing excellent customer service. This role involves managing a team of staff,...