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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at Bombay Masala Indian Restaurant Inc. The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all aspects of the business run smoothly and efficiently.
Key Responsibilities- Determine Service Offerings and Operational Procedures
The Restaurant Operations Manager will be responsible for determining the type of services to be offered and implementing operational procedures to ensure seamless execution.
Ensure Health and Safety RegulationsThe successful candidate will ensure that all health and safety regulations are followed, maintaining a safe and healthy environment for customers and staff.
Negotiate with ClientsThe Restaurant Operations Manager will negotiate with clients for catering or use of facilities, building strong relationships and driving business growth.
Address Customer ComplaintsThe successful candidate will address customer complaints or concerns in a professional and timely manner, ensuring that all customers receive exceptional service.
Provide Customer ServiceThe Restaurant Operations Manager will provide customer service, ensuring that all customers receive a warm and welcoming experience.
Plan and Organize Daily OperationsThe successful candidate will plan, organize, direct, control, and evaluate daily operations, ensuring that all aspects of the business run efficiently and effectively.
Personal Suitability- Client Focus
The Restaurant Operations Manager will demonstrate a strong client focus, prioritizing customer needs and delivering exceptional service.
DependabilityThe successful candidate will be dependable, ensuring that all tasks are completed on time and to a high standard.
Efficient Interpersonal SkillsThe Restaurant Operations Manager will possess efficient interpersonal skills, building strong relationships with customers, staff, and clients.
Excellent Oral CommunicationThe successful candidate will have excellent oral communication skills, ensuring that all communication is clear and effective.
OrganizedThe Restaurant Operations Manager will be organized, prioritizing tasks and managing time effectively to ensure seamless execution.
Team PlayerThe successful candidate will be a team player, working collaboratively with staff to achieve business objectives.
ExperienceThe Restaurant Operations Manager will have a minimum of 2 years of experience in a similar role, with a strong understanding of restaurant operations and management.
LanguageThe successful candidate will be fluent in English, with excellent written and verbal communication skills.
Work HoursThe Restaurant Operations Manager will work 40 hours per week, with flexibility to work additional hours as required.
