Restaurant Operations Manager

3 weeks ago


Vancouver, British Columbia, Canada Parker Rooftop Full time
Parker Rooftop Restaurant Operations Manager Job Description

We are seeking a highly skilled Restaurant Operations Manager to join our team at Parker Rooftop. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our dining establishment, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Budget Management: Analyze and optimize our restaurant's budget to boost profits and maintain financial stability.
  • Menu Planning: Develop and implement menu pricing strategies to ensure profitability and customer satisfaction.
  • Staff Management: Supervise and train a team of 16-20 staff members, ensuring they meet our high standards of customer service and food quality.
  • Inventory Control: Organize and maintain inventory levels to minimize waste and maximize efficiency.
  • Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional and timely manner.
  • Marketing: Participate in marketing plans and implementation to drive business growth and increase customer engagement.
Requirements:
  • 2 years of experience in a restaurant management role.
  • College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
Working Conditions:
  • 30-40 hours per week.
  • Permanent employment.
  • English language proficiency.


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