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Hotel Front Desk Associate

2 months ago

Kamloops, British Columbia, Canada Days Inn Full time
Job Summary

We are seeking a highly skilled and customer-focused Hotel Receptionist to join our team at Days Inn. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Customer Support: Investigate complaints and claims, resolve issues, and provide general information about points of interest in the area.
  • Administrative Tasks: Balance cash, complete balance sheets, and maintain an inventory of vacancies, reservations, and room assignments.
  • Communication: Answer telephone calls, relay messages, and assist clients/guests with special needs.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 38 hours per week.