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Information Technology Specialist

2 months ago


St Albert, Alberta, Canada PHtD Immigration Services Inc Full time
Job Title: Information Technology Specialist

We are seeking a highly skilled Information Technology Specialist to join our team at PHtD Immigration Services Inc. As an IT Specialist, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our computer networks and systems.

Key Responsibilities:
  • Technical Support: Provide assistance to employees experiencing difficulties with computer systems and networks.
  • Network Administration: Set up and maintain computer networks, including installing cables, operating systems, and software.
  • Incident Management: Manage and resolve technical issues in a timely and efficient manner.
  • Customer Service: Provide excellent customer service to employees and respond to their technical queries.
Requirements:
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: 1 to less than 7 months of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 40 hours per week.
Personal Suitability:
  • Accurate: Ability to accurately diagnose and resolve technical issues.
  • Initiative: Proactive approach to resolving technical issues and improving systems.
  • Organized: Ability to prioritize tasks and manage time effectively.