Information Technology Specialist

3 weeks ago

St Albert, Alberta, Canada PHtD Immigration Services Inc Full time
Job Title: Information Technology Specialist

We are seeking a highly skilled Information Technology Specialist to join our team at PHtD Immigration Services Inc. As an IT Specialist, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our computer systems.

Key Responsibilities:
  • Technical Support: Provide assistance to employees experiencing difficulties with computer systems, networks, and software.
  • Network Administration: Set up and maintain computer networks, ensuring secure and efficient connectivity.
  • Problem-Solving: Identify and resolve technical issues, documenting solutions for future reference.
  • Collaboration: Work with the IT team to design and implement new applications and software.
  • Customer Service: Provide excellent customer service to employees, responding to their technical needs in a timely and professional manner.
Requirements:
  • Education: College diploma or equivalent in a related field.
  • Experience: 1-6 months of experience in a technical support role.
  • Skills: Strong technical knowledge, excellent problem-solving skills, and excellent communication skills.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development.
  • Collaborative Environment: A collaborative and dynamic work environment.

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