Information Technology Specialist

4 weeks ago

St Albert, Alberta, Canada PHtD Immigration Services Inc Full time
Job Title: Information Technology Specialist

We are seeking a highly skilled Information Technology Specialist to join our team at PHtD Immigration Services Inc. As an IT Specialist, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our computer networks and systems.

Key Responsibilities:
  • Provide technical support to employees, including troubleshooting and resolving computer-related issues.
  • Configure and maintain computer networks, including setting up equipment and ensuring proper installation of cables, operating systems, and software.
  • Perform Web-server backup and recovery operations to ensure business continuity.
  • Provide customer service and support to employees, responding to their technical queries and concerns.
  • Manage incidents and ensure that technical issues are resolved promptly and efficiently.
Requirements:
  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • 1 to less than 7 months of experience in a related field.
  • Permanent employment with 40 hours per week.
  • Fluency in English.
Personal Suitability:
  • Able to work accurately and efficiently in a fast-paced environment.
  • Initiative to take on new challenges and responsibilities.
  • Organized and able to prioritize tasks effectively.
  • Strong time management skills.

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