Information Technology Specialist

3 weeks ago

St Albert, Alberta, Canada PHtD Immigration Services Inc Full time
Job Title: Information Technology Specialist

We are seeking a highly skilled Information Technology Specialist to join our team at PHtD Immigration Services Inc. As an IT Specialist, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our computer networks and systems.

Key Responsibilities:
  • Provide technical support to employees, including troubleshooting and resolving computer-related issues.
  • Install, configure, and maintain computer hardware and software.
  • Manage and maintain computer networks, including setting up and troubleshooting network equipment.
  • Perform backups and recoveries of critical data.
  • Provide customer service and support to employees and clients.
  • Manage incidents and resolve technical issues in a timely and efficient manner.
Requirements:
  • College diploma or equivalent in a related field.
  • 1-7 months of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Working Conditions:
  • 40 hours per week.
  • English language proficiency.

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