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Ecommerce Portfolio Manager

1 month ago


Kitchener, Ontario, Canada Sonova Full time

At Sonova, we are seeking an experienced Ecommerce Portfolio Manager to join our team. As a key member of our Commercial Excellence framework, you will be responsible for managing the day-to-day activities of our global Ecommerce portfolio.

Key Responsibilities:

  • Manage and support the rollout and delivery of commercial marketing campaigns to all eStores globally.
  • Train local teams on Ecommerce best practices and pilot new tools/features that contribute to commercial excellence activities.
  • Ensure HI product listings and content on eStores globally are aligned with global and local business processes.
  • Collect and manage customer feedback to align our Ecommerce user experience with customer needs.
  • Coordinate, triage, and prioritize business requests with global, local, and IT teams to ensure timelines are met.

Requirements:

  • Bachelor's Degree in business or technology or equivalent work experience.
  • Professional development in B2B Ecommerce, digital marketing, or digital solutions a strong plus.
  • 5+ years' experience in B2B Ecommerce, digital marketing, or B2B2C web and portal development.
  • Software, web, and mobile software development a strong plus (HTML, CSS, JS) highly preferred.
  • Experience as a collaborator who can work across operating styles and bring together multiple perspectives.

About Sonova:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management.