Retail Customer Service Representative
3 weeks ago
About the Role
Purolator Inc is seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and working collaboratively with our team to ensure excellent customer experience.
Key Responsibilities
- Provide exceptional customer service to our customers, responding to their inquiries and resolving their issues in a timely and professional manner.
- Work collaboratively with our team to ensure excellent customer experience, including communicating with customers, resolving issues, and providing solutions.
- Resolve customer complaints and issues in a fair and timely manner, ensuring that customers are satisfied with the outcome.
- Work with our team to identify and implement process improvements to enhance customer experience and efficiency.
- Develop and maintain strong relationships with our customers, vendors, and other stakeholders to ensure excellent customer service and support.
Requirements
- 3-12 months customer service experience preferred.
- 3-12 months retail experience preferred.
- Ability to lift 70lbs and stand for 3 hour intervals.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
Purolator Inc offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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