Customer Service Representative

3 weeks ago

Mississauga, Ontario, Canada Purolator Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues, and building strong relationships with our customers and partners.

Key Responsibilities
  • Provide excellent customer service through phone, email, and in-person interactions
  • Resolve customer complaints and issues in a timely and professional manner
  • Build and maintain strong relationships with customers, vendors, and other stakeholders
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
  • Stay up-to-date on product knowledge and company policies to provide accurate information to customers
Requirements
  • 3-12 months of customer service experience preferred
  • 3-12 months of retail experience preferred
  • Ability to lift 70lbs and stand for 3 hour intervals
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing situations
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Location: 511 - Mississauga West
Working Conditions: Retail Center Environment; Warehouse Environment

Posting Number: 65314

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

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