Mortgage Renewal Specialist

2 weeks ago


Montreal, Quebec, Canada NBC Full time

We are seeking a Mortgage Renewal Specialist to join our team at NBC. As a key member of our Call Centre, you will play a vital role in delivering exceptional customer service and helping clients navigate their mortgage renewal options.

**Job Summary**

In this dynamic role, you will be responsible for:

  • Contacting and serving clients with mortgage contracts nearing expiry
  • Assessing clients' renewal needs and providing personalized advice on mortgage renewal options
  • Negotiating and demonstrating the competitive advantages of our loans, insurance coverage, and financial services

You will work closely with our team of experts specializing in credit, mortgage financing, and other areas to ensure seamless delivery of our products and services.

**What You'll Need**

To succeed in this role, you will need:

  • A college diploma (DEC) or equivalent
  • Customer service experience, an inclusive attitude, and openness to diversity

You must also be proficient in English, as you will be serving clients who speak a language other than French regularly.

**Your Benefits**

As a valued member of our team, you can expect:

  • A competitive salary starting at $55,500 per year
  • A tuition reimbursement program to support your career growth
  • A comprehensive benefits package, including health and wellness programs, flexible group insurance, a generous pension plan, and more

**About Us**

We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives, and we are committed to creating a barrier-free workplace that is accessible to all employees.



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