Mortgage Banking Professional

2 weeks ago


Montreal, Quebec, Canada National Bank Full time
About This Opportunity

We're seeking a skilled and customer-focused Mortgage Banking Professional to join our team at National Bank. In this role, you'll have the opportunity to work with clients in a dynamic call centre environment, providing personalized advice and support to help them achieve their financial goals.

Job Summary:
  • Contact and take calls from clients with a mortgage contract nearing expiry
  • Examine existing mortgage loan files and assess clients' renewal needs
  • Provide personalized advice on mortgage renewal options, including interest rates, terms, and conditions
  • Negotiate and demonstrate the competitive advantages of loans, insurance coverage, and financial services that meet clients' needs
  • Ensure adherence to compliance and risk management rules
About You

To be successful in this role, you'll need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You'll also need to hold a college diploma (DEC) or equivalent, and have customer service experience, an inclusive attitude, and openness to diversity.

What We Offer

In addition to a competitive salary, you'll enjoy a range of benefits, including health and wellness programs, flexible group insurance, a generous pension plan, employee share ownership plan, employee and family assistance program, preferential banking services, and initiatives promoting community involvement.

We're committed to creating a positive and inclusive work environment that fosters growth and development. If you're passionate about delivering exceptional customer service and working in a dynamic team, we encourage you to apply for this exciting opportunity.



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