Senior Regulatory Compliance Specialist
2 weeks ago
This senior role is responsible for ensuring that all food products meet regulatory requirements.
Key Responsibilities:
- Serve as the subject matter expert for regulatory compliance, labeling, and nutritional statements.
- Act as an advocate for customer regulatory issues related to label compliance.
- Identify, manage, and implement process improvements for regulatory information management.
- Liaise with marketing and suppliers on product naming, claims, and packaging label integrity.
- Stay up-to-date on FDA and CFIA regulations and policies and help the business prepare for changes.
- Communicate relevant updates to internal stakeholders on food labeling regulations.
- Ensure full regulatory compliance.
- Lead vendor communication from initial conception to fully labeled product packaging.
- Collaborate with team members and suppliers to support policies, programs, and certifications like Organic, Gluten-free, Non-GMO, Kosher, Whole Grains, etc.
- Provide cross-functional oversight and technical support from a regulatory standpoint to ensure NP's procedures, policies, training, and document control systems are compliant and up-to-date.
- Act as department lead with third-party certifying bodies and control bodies to ensure NP maintains current and unimpeded certification status under multiple regulatory standards.
- Assist in ensuring timely turnaround and accurate responses to governmental agency and customer inquiries regarding regulatory, food safety, and quality.
- Engage with external regulatory authorities, trade associations, and other health professional organizations with compliance issues impacting the Company or Industry.
- Ensure corporate policies and procedures are up-to-date.
- Handle escalated customer issues and complaints, investigation, and resolving them in a timely manner.
- Collect data and prepare reports on customer complaints and inquiries.
- Monthly trending analysis to aid plant in complaint reduction.
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